Contact Loopback: Tell us what you need
Fill in what you know, and you get a confirmation with a case number the same day and a reply from a person within one working day.
Something down right now?
Then the form is not the right channel – call +47 482 66 425, and we take it straight away.
ENQUIRY
Fill in what you know
We normally reply within one working day, and we say if we need more.
Not sure which category it is? Choose a service among the seven categories, or tick “Not sure yet”.
THE REPLY TRACK
What happens after you send it
Confirmation with case number, the same day
The enquiry gets a case number and one category. The same name follows the case all the way to the invoice.
A person replies within one working day
Not a second auto-reply. A person who has read what you wrote.
Scoping call, 20–30 minutes
What is the problem, what do you have today, who decides, and what is the timeframe. We often find that some of it is already covered.
Contact details
+47 482 66 425
The urgent channel when something is down.
If you have a service agreement, the service window – the hours the agreement covers – is stated in it.
firmapost@loop127.com
The same case handling as the form.
Registered address
C. J. Hambros plass 2C, 0164 Oslo, Norway
We take on work across the whole of Norway.
PARTNERS
Loopback is a Google Partner and a Lenovo Partner. Hardware we resell goes on separate lines with purchase date and warranty period – so it can be read on its own.